Last updated: 11.02.2026
Company: Samarali
Address: Bolkruid, 3068 DJ Rotterdam, Netherlands
Email: info@samarali.com
These Terms & Conditions govern the sale of products through the website
https://samarali.com/.
By placing an order, you agree to these terms.
1. Contract Formation
- Orders placed on our website constitute an offer to purchase the goods.
- A contract is formed when Samarali confirms the order by email.
- All orders are subject to availability.
2. Prices & Payment
- All prices on the website include VAT and are in EUR.
- Payment is accepted via the methods listed on the website (credit card, iDEAL, PayPal, etc.).
- Payment must be received in full before shipping.
- We reserve the right to correct obvious pricing errors.
3. Shipping & Delivery
- Orders are shipped to the address provided during checkout.
- Delivery times are estimated and may vary.
- Customers are responsible for providing correct delivery information.
- Risk passes to the customer upon delivery.
4. Returns & Refunds
- Refer to our Return & Refund Policy: https://samarali.com/return-refund-policy/
- EU statutory withdrawal right: 14 days
- Voluntary return: 30 days
- Return shipping costs are the customer’s responsibility (except for defective or incorrect items).
- Products must comply with hygiene and condition rules.
5. Liability & Warranties
- Samarali is responsible for delivering goods in accordance with the contract.
- Liability for minor defects or normal wear and tear is excluded.
- Customers must inspect goods upon delivery and report defects immediately.
- Liability for indirect or consequential damages is excluded except where mandatory by law.
6. Intellectual Property
- All content on the website (text, images, logos) is the property of Samarali.
- No content may be used without prior written consent.
7. Governing Law & Disputes
- Dutch law applies to all contracts with Samarali.
- Any disputes will be subject to the competent Dutch courts.
- Consumers may also use the EU Online Dispute Resolution platform (ODR):
https://consumer-redress.ec.europa.eu/index_en
8. Age Restrictions
- Customers must be 18 years or older or have parental consent to purchase.
9. Force Majeure
- Samarali is not liable for delays or failures caused by events beyond our reasonable control
(e.g., natural disasters, strikes, shipping disruptions, pandemics).
